WSSC has a new Customer Assistance Program (CAP) that provides financial assistance to approved residential customers. If you are enrolled in the Office of Home Energy Program (OHEP), you may qualify for CAP. For more information about OHEP, please contact the local office in the county of your residence.

Prince George’s County Dept. of Social Services 

425 Brightseat Road
Landover, Md. 20785
(301) 909-6300

CAP-approved customers will receive a credit on water and sewer bills to cover the Ready to Serve Charge. These customers will only be charged for their water and sewer usage. Customers can further reduce their bills through conservation.

Authority to have such a program was approved by the Maryland State Legislature and signed by the Governor. The CAP is 100% funded by WSSC revenues.

Ready-To-Serve Charge

There are two components to this charge: (1) the existing Account Maintenance Fee (AMF) which covers the cost to bring water and sewer service to every home and business; including meters, meter readers and billing; and (2) Infrastructure Investment Fee which is allocated to the replacement/rehabilitation of system infrastructure.

Effective July 1, 2015, the AMF is increasing from $11 to $16 per quarter for most customers, and the new Infrastructure Investment Fee will be approximately $6 per quarter. Total savings for CAP-approved customers is $22/quarter or $88/year.

NOTE: If you are approved for CAP, you are automatically eligible for exemption from the $15 quarterly Chesapeake Bay Restoration Fund fee which WSSC administers on behalf of the State of Maryland.

Customer Assistance Program Frequently Asked Questions

For more info, go to: https://www.wsscwater.com/cap